Author: CMX

Give your business super powers

THE MICROSOFT DIGITAL TRANSFORMATION SERIES Part 2: Engaging Customers

What are you doing to make customers come back? It’s your job to reach customers where they are and get their repeat business. That’s customer loyalty and it’s where your customer’s true value comes from in today’s market.

At Waypoint Digital Networks, we want you to have the tools you need to foster a strong, loyal customer base. With many customers completing their purchases online, that’s where you should start the process. With a solution like Dynamics 365, reaching your customers is a whole lot easier. Contact us to learn how we can help you integrate great solutions and meet the needs of your evolving customers.

Unblocking Workplace Collaboration: 5 Tools and Strategies

Do your customers want to #communicate and #collaborate more effectively? We can help. Check out this handy guide for more on how customers can make the most out of their workday.

Unfortunately, many modern organizations suffer from communication breakdowns and inefficient collaboration methods. Luckily for your customers, this guide can help pave the way for an easier

Modernize sales productivity

With all the distraction sales team face, closing on important sales deals can be a challenge! Watch how #MSDyn365 Sales Professional cuts through the noise by providing you with clear and actionable insights. #Microsoft #MicrosoftDynamics365 #MicrosoftOffice365

Security beyond Microsoft products

A security breach is especially threatening for nonprofits because it can put beneficiaries at risk, disrupt operations and services, and expose the organization to liability. It’s never been more crucial to secure your digital estate. Play this video and then connect with Waypoint Digital Networks to learn more.

Dynamics 365 for Customer Service – Create lifetime customers

Only 16% of support calls are resolved in the first 5 minutes. That can add up quickly across multiple employees and calls each day. Automating that customer interaction can save your business valuable time with guided, intelligent service that improves agent productivity, speeds resolutions, avoids escalations, and creates better customer experiences.

At Waypoint Digital Networks, we want to help you integrate a solution that can do all of these things. Dynamics 365 is one such program, and we’re masters at helping businesses adopt and integrate it as a customer support solution. Contact us to find out how we can help.

Transform Endpoint Management and Security with Microsoft 365

The increasing frequency of security breaches and sophistication of cyber attacks has made providing end-user flexibility and securing company data a delicate balancing act. We can help you centralize visibility and control in an approach that keeps your end-users and IT department top of mind. Contact us to get started.

Help customers bring teams and resources together with Microsoft technology

Today, more than 30% of businesses use advanced communication tools in conference rooms.

With Microsoft Teamwork solutions, you can facilitate better communication among your team by using cloud-based email technology and calendaring services. You can also ensure that your employees’ teams are aligned with web conferencing and calendaring services.

To find the comprehensive teamwork solution that’s right for your business, contact our team at Waypoint Digital Networks.

Safer together: How Surface can help keep your organization safe from cyberthreats

Modern security tools need to stand up to the challenge of today’s biggest cyberthreats, including hacktivism, malware, and data breaches. How is your organization addressing these threats while empowering employees to collaborate and share files more securely?

Microsoft Surface has studied the particular needs of government organizations when it comes to security and compliance and responded by providing technology and software that keeps data secure. Discover the five elements that make it easy to adhere to the highest government security standards in our latest article.

Five Benefits And Three Challenges Technology Can Bring To Global Companies

You know that #technology in the workplace helps connect your teams and resources. But do you know the specifics?

Chief among the benefits of using teamwork-boosting #technology in the workplace is faster communication, enhanced efficiency, and reduced business costs. Sound good? Read the full story here and contact our team at Waypoint Digital Networks to give your company an updated #Teamworksolution from #Microsoft.

Five Benefits And Three Challenges Technology Can Bring To Global Companies

You know that #technology in the workplace helps connect your teams and resources. But do you know the specifics?

Chief among the benefits of using teamwork-boosting #technology in the workplace is faster communication, enhanced efficiency, and reduced business costs. Sound good? Read the full story here and contact our team at Waypoint Digital Networks to give your company an updated #Teamworksolution from #Microsoft.