Author: CMX

Give your business super powers

Dynamics 365 & Office 365 Working as One

Did you know that #MSDyn365 works cohesively with #Office365 to drive performance and deliver an exceptional customer experience? Learn more. #Microsoft #MicrosoftDynamics365 #MSDyn365 #MicrosoftOffice365 #Office365 #MicrosoftOffice365

Surface Pro 7 for federal agencies

Microsoft Surface Pro 7 is versatile and features Surface Enterprise Management Mode (SEMM), meant to keep your data highly secure. When used in combination with military-grade drop protection cases and FIPS 201-compliant smart card readers, #SurfacePro7 is optimal for government use. #Surfaceforgovernment

Why a ‘Personal’ Customer Experience Is Critical to Your Business’ Success

70% of consumers say a company’s understanding of their individual needs influences their loyalty. And contrary to what you might believe, customers don’t fear personalization, they expect it.

At Waypoint Digital Networks, we have seen–and we understand–that personalization and data transparency can be powerful tools to help you stay competitive with customers and to differentiate yourself in a commoditized marketplace.

Contact us to learn how cloud technology and intelligent data insights can help you win and keep customers.

Customer story: Miral

Abu Dhabi’s Miral recently embarked on a digital transformation journey that is helping them to understand customers and to find new ways of engaging with them. With Microsoft #Azure and #Dynamics365, Miral is using data insights to personalize content and to bridge the gap between physical and digital customer experiences.

At Waypoint Digital Networks, we understand the lifetime value personalized content and experiences can create with customers. To learn how you can use Microsoft Cloud-based tools to better engage with and to keep your customers, contact us today.

Meals on Wheels

Besides delivering dinners, Meals on Wheels uses @Microsoft 365 for Business to organize its members and protect its data so it can successfully accomplish its mission. Play this video to learn more.

Raising the Bar with End-to-End Security

Security used to be simple. But today, data is everywhere. Traditional IT boundaries are disappearing — requiring organizations to protect data on employee-owned mobile devices and SaaS applications not operated by IT. Waypoint Digital Networks can help manage your security concerns and keep your organization productive. Contact us today!

Customer Story: Clifton Coffee | Bring Teams Together

When @CliftonCoffeeRoasters was a fledgling company, they relied on printing, scanning, and frantic trips to the office in order to complete work documents. But since adopting #Teamworksolutions from #Microsoft, team members digitally contribute and work together on shared projects in real time, from the device of their choice.

Want help bringing your teams and resources together? Check out this video and contact our team at Waypoint Digital Networks to get started.

Secure the future: Four key areas of intelligent security

Do you know the four key areas of intelligent security? First, secure the front door by offering protection from identity-driven breaches, email attachments, and attacks targeting the OS. Click here to learn more about the other three areas and how to protect them, with @Microsoft Advanced Threat Protection.

The Company Of The Future Has A Soul

Customer expectations are changing. Price points might still be important, but companies should look at bettering the lives of their employees, customers and communities if they want to thrive in the future. Author of customer experience and the future of companies, Blake Morgan writes that “the company of the future is thoughtful and looks outside its office walls to do good in the world and create real change.” Read her entire article, “The Company of the Future Has a Soul,” for a better understanding of this shift. Subscribe to Waypoint Digital Networks for more content!

Listening to customer feedback with Azure Machine Learning

With up to 500 employees in the air at any given time, Microsoft MSTravel is using Machine Learning to understand and improve user experience.

MSTravel uses Azure Machine Learning to extract data insights from traveler feedback and emails captured in Dynamics 365 CRM. These insights have helped them to build a more complete picture of users and their experiences.

At Waypoint Digital Networks, we can help you discover how you can also leverage CRM insights to improve user experiences. To learn more, contact us today.