News and Updates

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5 ways to lead effective meetings with your remote team

Is your team connecting while working remote? Leading with empathy and energy can be a challenge in virtual meetings. In this article from #Entreprenuer you’ll find five ways to lead virtual meetings more effectively—like setting an agenda, staying focused, and not running over time. Read on for more.

Three ways content marketing boosts the value of your leads

Oftentimes, a prospect has never heard of a company when a sales rep first makes contact. This cold-calling strategy can be frustrating and ineffective, but content marketing offers an alternative.

Connected sales and marketing offer a huge opportunity for more effective lead generation and follow-up. By putting out educational content, you can build trust and add value with leads before your sellers initiate contact.

At Waypoint Digital Networks, we can help you find the best tools to integrate marketing and sales and boost the value of your leads. Contact us to learn more.

Protect the Privacy of Your Microsoft Teams Meetings

With the increased usage of #Microsoft Teams to conduct virtual meetings, the need for tactical best practices to protect your privacy from intruders is also on the rise. Check out this article and update your Teams settings to find easy ways to keep you secure!

Microsoft makes it easier to get started with Windows Virtual Desktops

Given the increased work-from-home workforce in the past year, organizations are looking for as much IT support as possible. Access this blog to learn about Microsoft #WindowsVirtualDesktop—especially with regards to updates that make getting started significantly easier for admins. Contact Waypoint Digital Networks for more information.

5 Ways to Inspire Creativity and Innovation in Your Employees

How do you build creativity in your team? See how entrepreneur and author Scott Duffy inspires experimentation and creates comfort around risk.

Unlock creativity and foster a learning and knowledge sharing #culture with Microsoft Teams and support from Waypoint Digital Networks.

Create and use private channels in Microsoft Teams

With #Microsoft Teams private channels, you can select specific people and have focused, private conversations without interrupting the workflow of the rest of your team. Check out this Microsoft Teams tutorial video to create private channels as you work remotely!

HP uses artificial intelligence to transform its customer support experience

To handle 600 million technical support contacts with an agile business process, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. This video explains what they did and how they are providing a satisfying experience for their customers.

All You Need to Know About Windows Virtual Desktop

In this work-from-home environment, we’ve learned that the right tools are crucial in order to deliver a great virtual desktop experience. Register for this webcast to get an inside look at #WindowsVirtualDesktop and how to use it in your organization.

Customer story: Park Place technologies builds personal relationships to drive global sales

Park Place Technologies is growing fast. They’re using Dynamics 365 to build relationships and maintain a 97% satisfaction rate with more than 13,000 customers.

With Dynamics 365, their sellers focus on the right opportunities and pivot when needed. They collect and analyze data to improve productivity and close more deals today, while leveraging actionable insights and predictive analytics that inform where to go in the future.

At Waypoint Digital Networks, we understand how important relationships are in driving sales, and we can set you up with intelligent tools to close more deals. Contact us to learn more.

Day in the life – IT project manager

A day in the life – IT project manager with Microsoft Teams. Jamal uses the built-in apps and tabs to monitor projects and mitigate risks. Modernize your business processes and supercharge your team with technology that unlocks creativity.

Talk with Waypoint Digital Networks to learn more.