Enabling customer service teams with a holistic view of their customers is paramount to maintaining happy customers. In the medical field, however, it can mean the difference between heathy patients or sick ones. Watch this video to learn how Providence St. Joseph Health uses #Microsoft #Dynamics365 to watch over its patients with best-in-class call center support.
Wish you could save time scrolling through your team’s chat and just have a quick meeting instead? Now you can turn a chat conversation into an instant remote meeting using #Microsoft Teams feature, “Meet now.” Check it out!
Microsoft Dynamics 365 is empowering businesses worldwide to thrive in this ever-changing business landscape with resiliency and agility. Organizations can unify assets and data to help them adapt faster, work smarter, and perform better—even in the face of disruption.
Bridge processes with reliable, connected apps that help you reach more customers, no matter where they are. Unify data across your organization, connecting your workforce to real-time insights so they can adapt faster, work smarter, create impact, and innovate everywhere.
At a time when risk management leaders are being asked to process greater amounts of data in shorter amounts of time, cloud computing with Microsoft 365 could unlock considerable benefits. Learn how decision makers in banking—an industry known for its reluctance in the transition to cloud—are now migrating to a cloud-enabled platform to streamline upgrades. Instead of spending time and effort configuring new capabilities on disconnected legacy systems, risk teams let their technology partners manage both the software and hardware upgrades.
A changed workplace with increased security risks and economic uncertainties requires business resiliency. Organizations must address global burnout, hybrid work, and the complicated nature of BYOD—bring your own device. With Microsoft 365, you get a flexible, solid platform enhanced by industry-leading apps, intelligent cloud services, and world-class security, all in one place. Its integrated features and resources will help to speed up and simplify your company’s day-to-day operations while keeping all your data secure.
The CFO’s role is evolving. As finance leaders take on greater responsibility—from technology to strategy—the modern finance department is shifting. Unified data and intelligent technology are just two of the eight major trends that CFOs should be watching closely.
Sign up to stay connected and access the “Eight trends” infographic. Review the highlights and then, if you like, access the full report.
#CustomerDataPlatforms (CDPs) have become increasingly more integrated and are coming close to achieving the ultimate goal of unifying customer data through the integration of multiple sources and #touchpoints. Read this article to learn about the 3 main types of CDPs and which works best for your business.
Learn why you’ll have the best work collaboration with #Microsoft Teams Meetings and Calling. This video shows you all the features you need to bring your team together:
Each day, #governments are implementing new and innovative digital solutions that increase the scope and reach of their services. From creating more ways to engage and connect with citizens to increasing collaboration across #intelligence agencies, learn about the 6 main scenarios in which #Microsoft is creating better government services around the world.
In today’s business environment, enterprise resource planning (ERP) systems are increasingly critical. By bringing together functions such as financial management, operations, manufacturing, reporting and analytics, and human resources, ERPs allow companies to be run remotely—which is crucial in a post-COVID world, where meetings are more often streamed, and work is conducted from home.
Learn how to take your cloud-based ERP to the next level while expanding the flexibility and adaptability of your business, maintaining security, and driving cost efficiency.